MPservices helps you optimize communication between customers, coordinators, planners and maintenance technicians.
The first Field Services Software created for maintenance companies.
MPservices helps you optimize communication between customers, coordinators, planners and maintenance technicians.
The first Field Services Software created for maintenance companies.
Optimizes TO management and maintenance planning.
Multiple views make it more fluid and user-friendly to manage your Work Orders.
Calendar, Agenda and Resource Calendar View
View the activity calendar or the schedule of your technicians and easily assign TOs based on workload.
Kanban View
The Kanban view presents a complete overview of the status of each WO.
For this reason, it is the favorite view of maintenance managers and planners.
List View
The List view is ideal for searching, filtering and exporting information; creating reports, editing or generating massive actions with large volumes of information.
Increase the productivity of your technicians in the field
- Push Notifications when assigning a TO
- Logging of hours with timer or manually
- Check-list with tasks to be performed
- Intake of measurements y notes
- Assignment of resources y costs
- Collection of electronic signatures
- Documentation with evidence photographic
- Customer information at hand
- Documentation of failures and shutdowns unscheduled
- Consult the images and attachments of the TO (manuals, drawings, etc.)
* The app works in Offline Mode without the need for internet.
Customizable request portal for reporting maintenance tickets
- Manage your applicationsgenerate the corresponding TO and improve your customer service.
- Notifies automatically your customers and your staff of new requests.
- Scan the QR code the equipment to request a maintenance job and the equipment will remain automatically associated to the service order.
- Allow your customers to evaluate your service and analyze their level of satisfaction.
Manage all your customers' assets in one place
- Multiple views: View of all assets, equipment only, or facilities only. As well as tree view or list view.
- Scheduled asset maintenance activities
- History of Work Orders made to assets
- Graph of measurement behavior
- History of measurements taken
- Associated costs
- Relevant asset information: Description, code, category, status, assigned users, location, and all custom fields that are important to your company.
- Notes, drawings, videos or any attachments
- QR Code of each asset to consult all its information.
Make better decisions based on the most important indicators (KPIs)
Make better decisions based on the most important indicators (KPIs)
Fully configurable and adaptable to your business needs
- Easily configure user roles and permissions.
- Activate the sending of notifications.
- Set your language, time zone, currency and billing information.
- Indicates working and non-working days.
- Adds units of measurement.
- Establishes the hourly cost of the labor force.
- Add as many custom fields as your company needs.
Transaction histories and logs at hand and ready for audits
Having a record of transactions in a maintenance software provides transparency, regulatory compliance, continuous improvement and a solid basis for resolving concerns. This not only helps during an audit, but also contributes to better operational performance and more efficient management overall.
Secure integrations and compatibility with IoT devices
The ability to integrate your field service software with other applications you already use in your company is essential to optimize your operations.
By linking your field service software with other enterprise systems, you achieve unparalleled efficiency and productivity, which translates into greater profitability.
Automate your operations and integrate with the most used platforms.
Frequently Asked Questions
Why is Mpservices better than other custom-made field service software?
Mpservices is constantly adding new features at no additional cost. It is also 100% configurable and adaptable to all types of industries. You won't have to worry about compatibility with new generations of operating systems or mobile devices.
Is Mpservices secure and a good option for large accounts?
Mpservices provides both the quality of service and the level of security that large accounts need. See Security infrastructure
Is the mobile application easy to use for my technicians?
The mobile application is designed for those who value simplicity. Technicians do not require any training.
The application is downloaded from Google Play or Appstore and is accessed with the username and password previously created.
Can I connect other systems such as CRM, ERP or accounting software with Mpservices?
Yes, Mpservices can be integrated with any web application available from Zappier.
In which countries do you offer local invoicing?
We have local presence in Mexico, Colombia, Chile, Peru, USA, European Union and in more than 20 countries through our authorized distributors.
What is field service software and how can it benefit my company?
A field service software is a tool that optimizes the management of field operations, from job scheduling to invoicing. It can benefit your company by improving efficiency, reducing response times and increasing customer satisfaction.
Are you aware of the new features and benefits?
MPIndustries and MPservices represent the culmination of years of experience and the addition of the functionality you've been waiting for.
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